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Fragrance
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01243 785769

Terms and Conditions

Online Orders

Orders are subject to being in-stock at the time of dispatch. Exact numbers of plants are not known until lifting is complete.

Orders can be placed from the 1st June onwards for new seasons/bare root roses and we strongly advise that you order early to avoid disappointment as we work on a "first come first served " basis. Therefore the earlier you order the sooner you get your order when roses are ready.

New season/bare root roses are dispatched from mid-November onwards (weather permitting). All orders are posted by Christmas unless otherwise instructed.

Potted roses can be despatch all year round (stock allowing) however during November to March they will be freshly potted and the compost is likely to fall away easily.

Unpaid orders will only be reserved until the end of December after which they will be returned to stock (unless a later delivery has been agreed).

 

Payment

All Cheques should be made payable to Apuldram Roses.
Credit Cards are not deducted until the day of dispatch of your order.
No roses will be dispatched without payment upfront.
Prices shown include VAT and we reserve the right to change them without notice. Prices indicated cancels all previous issues.

 

Wholesale Orders

All wholesale orders should be paid within 14 days. All roses remain the property of Apuldram Roses until account is paid in full.

Delivery

Our roses are dispatched on an overnight service or can be delivered on a date you request. We will do our very best to deliver on time but the service is not guaranteed and can be subject to conditions outside of our control.

We deliver online orders to UK and Europe only. However we can supply roses to the rest of the world IF you can supply the correct import licenses. Prices are on request. Please contact us to arrange overseas delivery.

Only Bare Root roses can be delivered outside UK (Potted Roses are NOT available).

See our Delivery Costs for postage charges.

Export

Export orders will be treated on a quotation basis as documentation and carriage fees are highly variable. Upon receipt of order we will advise by return email the total cost. Please note that due to import/export restrictions we do not export to countries outside the European Communities.

We are unable to extend our guarantee to roses supplied overseas as we cannot control the time spent in transit and customs.

Free Delivery

Delivery is FREE when you order over 10 of any rose variety. Applies to Bare Root roses only. Offer applies to the mainland UK ONLY.

Rose Border Collections

These are stand alone and are not in conjunction with any other offers.

Substitutes

We reserve the right to substitute a variety in a collection with one of equal colour and merit in the event of it becoming sold out earlier in the season. No other substitutions will occur without prior consultation with the customer.

Guarantee

We will replace any rose purchased in the autumn which has not grown by the 1st June 2007 provided we are satisfied that the rose was cared for in a proper way. No replacements or refunds can be given if loss is due to abnormal weather conditions bad planting lack of maintenance neglect planting in old rose beds and any other conditions beyond our control. In the event of a refund or replacement you will need to send us either the plant or a photograph (at cost to the customer).

All descriptions colours and heights described in our catalogue are as accurate as possible. We believe all goods grown and sold by us to be of the description and kind specified at the time of sale but give no warrant expressed or implied as to the growth or productiveness.

All goods must be inspected on arrival and should there be any cause for complaint please notify us within three days of receipt.

Names of Roses

When a rose is bred it is given a registered name by which it is known internationally. Thereafter it can be given a different name in any country where it is grown. The name given in brackets is the registered name.

Privacy

Please see our Privacy Statement.

Latest News

Apuldram Roses is delighted to be involved with the Chichester Catherdral Festival of Flowers 2018.  A rose "Nostalgia" has been selected to be the festival flower.  Elizabeth Sawday was delighted to be at the launch in the beautiful Bishops Palace Gardens where eager florists open the secret envelopes revealing inspiration for thier unique floral didplays.  This Earthy Paradise is the theme for 2018.  Gardener’s World viewers voted the rose as the plant which had made the biggest impact on gardens over the past 50 years, making Nostalgia the perfect choice for the festival. In the past, there have been new varieties of roses, irises, pinks and sweet peas associated with Chichester Cathedral’s Festival of Flowers.

 

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